Question: As we move into our second week of Connect Care use, the physician 'Pulse' and other clinical dashboards draw attention but seem to have odd values for the available metrics? Are these ready for attention?
Answer: Any Dashboards, and especially any minimum use metrics, will be questionable in the first week or two of Connect Care use. Types and amounts of data in the system are in a state of rapid change. Anything that relates to the performance of the initiative overall (e.g. CPOE rates) are being independently analyzed. Know that work will continue for at least 6 weeks to carefully validate the information being fed back to clinicians. Take anything appearing in physician feedback reports with a grain of salt until given the signal that we have credible numerators, denominators and measures.