Question: How do I order a Pulmonary Function Test (PFT) correctly to make sure it goes in the PFT Lab's scheduling workqueue?
Context: There have been a few recent incidents where a patient called the PFT Lab about a PFT ordered by their provider, but the request was not on their workqueue. After some investigation, it was found this was due to details selected in the order composer.
Answer: There are two separate Connect Care orders for PFTs, based on the software that the particular PFT Lab uses (Sentry Suite or Ascent). The sites that use each software are listed in the "Process Instructions" of the appropriate order and are selectable from the "Preferred site for this order" field within the appropriate order. For both orders, in the "Status" field, "Normal" should NOT be selected, as this will result in the PFT request not appearing on the PFT Lab's scheduling workqueue. In addition, note that "Non-Connect Care – Req to Print" should only be selected for PFTs being requested at private, non-AHS PFT Labs; the request will then need to be printed and manually faxed.
See the Quick Start Guide for screenshots and more information.