Showing posts with label Inquiry. Show all posts
Showing posts with label Inquiry. Show all posts

Why does my Pulse Dashboard seem off?

Question: As we move into our second week of Connect Care use, the physician 'Pulse' and other clinical dashboards draw attention but seem to have odd values for the available metrics? Are these ready for attention?

Answer: Any Dashboards, and especially any minimum use metrics, will be questionable in the first week or two of Connect Care use. Types and amounts of data in the system are in a state of rapid change. Anything that relates to the performance of the initiative overall (e.g. CPOE rates) are being independently analyzed. Know that work will continue for at least 6 weeks to carefully validate the information being fed back to clinicians. Take anything appearing in physician feedback reports with a grain of salt until given the signal that we have credible numerators, denominators and measures.

How can patients indicate willingness to be invited to studies?

Question: How can patients consent or otherwise indicate a willingness to be approached about research studies?

Answer: The Connect Care clinical information system supports clinical inquiry in a number of ways. One important capability relates to identification of patients who are willing to be approached for possible participation in research studies.

There are two ways for patients to indicate a willingness to be approached for potential participation in research studies. The first is simplest but requires patient access to the Connect Care patient portal, MyChart. Patient portal users can register research preferences as described in the Connect Care  Manual and the tip below. The second method involves explicit consent to inclusion in specific research initiatives, is handled through the Consent & eForms Navigator.